We can ship to virtually any address in the world. If you are located outside of the United States, please contact us via email at firstname.lastname@example.org for custom shipping estimates.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Steel Life strives to offer excellent customer service 100% of the time. If you feel the need, you may return items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks, however, in many cases you will receive a refund more quickly.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We collect information from you when you create an account on our site, place an order or subscribe to our newsletter. This is done to ensure a positive experience while on our website and to improve our company as a whole.
Steel Life will send out occasional emails to only those who have signed up for our newsletter.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Terms & Conditions
1. Terms: By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. Disclaimer: Products on Steel Life's web site are provided "as is". Steel Life makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Steel Life does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the products on its internet web site or otherwise relating to such materials or on any sites linked to this site.
3. Limitations: In no event shall Steel Life or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Steel Life's Internet site, even if Steel Life or a Steel Life authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
4. Hold Harmless: When you sign up to use the Site and create an account, you will be asked to create a password. You are entirely responsible for maintaining the confidentiality of your password and for all activity made by you or anyone whom you allow to use your account. You agree to safeguard your password from access by others. You agree to defend, indemnify and hold harmless Steel Life for losses incurred by Steel Life or another party due to someone else using your account as a result of your failure to use reasonable care to safeguard your password.
5. Revisions and Errata: The materials appearing on Steel Life's web site could include technical, typographical, or photographic errors. Steel Life does not warrant that any of the materials on its web site are accurate, complete, or current. Steel Life may make changes to the materials contained on its web site at any time without notice. Steel Life does not, however, make any commitment to update the materials.
5. Links: Steel Life has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Steel Life of the site. Use of any such linked web site is at the user's own risk.
7. Copyright: User acknowledges and agrees that the Content is the proprietary information of Steel Life and its content providers, and Steel Life and its content providers retain all right, title, and interest in the Content. Accordingly, User shall not reproduce, transmit, publish or distribute such Content to any third party without the express written consent of Steel Life. User shall not modify or alter any of the Content, which is protected by trade dress and other laws and may not be copied or imitated in whole or in part. Steel Life aggressively enforces its intellectual property rights in the Content and elsewhere to the fullest extent of the law.